1. Purpose of collcting/handling Private Information
MEDIANCE(mediance.co.kr) only processes personal data for the follwing purposes.
To confirm customer's consent to use the Services provided by MEDIANCE/ To identify member for providing individualized service/
To maintain membership/ To process payment transaction for provided goods or services/ To provide goods or services/ For shipment etc.
2. Processing and Retention Period of Personal Information
① MEDIANCE processes and retretains Personal information collected accoriding to Customer's consent in only fixed period in compliance with law.
② For more detail regarding Personal information processing and Retention period, please refet to below chart.
Retained Personal Information Purpose for Personal Information Retention Retention period
Record of payment and supply of goods Consumer Protection Act in Electronic Commerce etc. 5 Years
Records on contract or withdrawal Consumer Protection Act in Electronic Commerce etc. 5 Years
Records of consumer complaints or disputes Consumer Protection Act in Electronic Commerce etc. 3 Years
Records on website visits Information & Communications Technology Law 3 Months
3. Third party provision of personal information
"MEDIANCE" provides some Personal Information listed below to third parties to provide goods and services.
  • Provided Information
  • Providing Purpose : Shipment of Goods
  • Recipient Party : Parties involved in shipping process (such as Manufacturer or Subcontractor) to whom provide information
We do not use it for any purpose other than the above purpose.
4. Rights, Responsibilities, Ways to Exercise Rights- As a Principal of the Personal Information, you can exercise the rights below.
The Subject may exercise the right of privacy at any time with respect to "Mediance".
  • ① Request for browsing Personal Information
  • ② Request for correction of errors
  • ③ Request to delete
  • ④ Request for cancellation Process
5. Processing Special Categories of Personal Information
Mediance is handling the following personal information Categories.

[Information Collection for Service Membership and Use]

  • ① Individual users
    '- Required: password, login ID, mobile or Telephone number, Name, email, payment history, service usage history
    '- Optional: profile photo
  • ② Company users
    '- Required: password, login ID, company Name, mobile or landline number, contact Name, email, payment history, service usage history
    '- Optional: company logo image

[Required Information for Income declaration in Individual Tax Return or Tax declaration process in Company transactions.]

  • ① Individual users
    '- Required: Social security number, Name, bank account number
  • ② Company users
    '- Required: company Name, business registration number, bank account number
6. Destruction of personal information
According to Records Retention and Disposal Policy, MEDIANCE disposes of personal information right after Personal information processing Purpose is achieved. The procedures, deadlines and methods of destruction are as follows.
  • ※ Destruction procedure
    The information entered by the user is transferred to According to Company Policies & Related Laws, Information entered by user is transferred to a separate DB and is stored in certain period then will be securely disposed of once Purpose is achieved. Information transferred to the DB server shall not be used for other purposes except as required by law it is under the law.
  • ※ Users Personal information will be securely disposed of
    1) In case Specific retainer period expires : Users personal information will be securely disposed of within 5 days from the expiration date.
    2) In case Personal information is not strictly necessary anymore such as Purposes of Use of Personal Information are already achieved, Withdrawal of Services, or Business Closure etc.
7. Measures to ensure the safety of personal information
According to Article 29 of the Personal Information Protection Act, "Mediance" has the following technical, administrative and physical measures to ensure safety.
  • 1) Minimum number of responsible members for Personal Information management and specialized training To keep Personal Information secure, we designate minimum number of responsible members specialized for Personal Information management.

  • 2) Conduction regular internal audit We conduct regular internal audit at least once a quarter to keep Personal Information secure.

  • 3) Establishment and Implementation of Effective internal management system We have established and implemented effective internal management system to process Personal Information securely

  • 4) Encryption of personal information

    Your personal information is encrypted and stored and managed so that only you can know it. Your important data is protected By specialized security system such as Encrypted file & transmission data, or using LockFile function
  • 5) Restrict access to personal information

    We take necessary measures to control access to personal information through granting, modifying, and cancellation access authority to the database system that handles personal information. We also control unauthorized access from outside by using an intrusion prevention system.
  • 6) Preventing Preventing Storage of login history and Web scraping and forgery

    We maintain and maintain records of access to the personal information processing system for at least six months. We use security features to prevent We store and manage your login history of Personal Data Processing Systems at least 6 month, also we use security system so that your login history could not be stolen through Web scraping .
  • 7) Measure to prevent Hacking

    Our company do our best to prevent leakage or destruction of personal information of members by hacking or computer virus. In order to protect personal information from damage, We backup database from time to time. We use the latest vaccine program to prevent personal information or data from being leaked or destruction. We can securely transmit personal information on the network through encrypted communication.We use Intrusion Prevention System to prevent Unauthorized Network Access, and try our best to set up all technical devices to assure security systemically . We use unauthorized access from outside by using intrusion prevention system, and try to have all possible technical devices to secure system security.
8. Person in charge of personal information protection
Mediance has designated responsible members as below so that the member takes responsibility for Processing personal information tasks in overall such like handling customer complaints or Consumers Legal Remedies
  • ※ Information Security Officer
  • Name: Lim Ji-hoon
  • Contact No: +82 (0)70 4454 1557
  • Fax:+82 (0)2 3446 3944
  • Email: contact@mediance.co.kr/info@mediance.com
9. Change of personal information processing policy
This personal information processing policy will be enforced from the effective date, If there are Additional policies or Withdrawal, Amendment of policies, We will give you througn NOTICE at least seven days' notice the policies are enforced.
Please wait..